why wont my pin number work for my bank debit card

When you get a new debit card does the card number change? What to do when you get a new debit card.My debit card is worn out – can I get another one?.If I change my debit card number, can payment still be taken?.Will getting a new debit card stop recurring payments?.Can you get a new debit card with the same number?.

Does ordering a replacement card cancel the old one?.How long does it take to get a replacement card?.Does your credit card number change when you get a new one?.If I get a new debit card, do I need to change direct debits?.Does your debit card number change when it expires?.How do I know when my debit card expires?.Will an expired debit card still work at an ATM?.When you get a new debit card, does the old one still work?.If you get a new debit card, does the account number change?.When you get a new debit card, does the PIN number change?.Will a replacement debit card have the same number?.When you get a new debit card does the card number change?.You can then select which account you would like to work with and choose which Statement or Notice you would like to print. To print, log in to Digital Banking and click the eDocument icon on your Dashboard.If you are enrolled in eDocuments, you will be able to access account statements and notices for 18 months (accumulating after enrolling each Account in the specific Statement or Notice).How long are statements available in Digital Banking and how do I print them? You are also welcome to contact your local Branch.You will then be able to select your new 2-step verification method. From the Browser or App Select Settings, then select Security.

What if I want to change my 2-Factor Authentication method for Digital Banking? Biometrics are stored on your device and we are not able to assist with these.Please contact your local Branch to request a Passcode Reset.What do I do if I am locked out of Passcode or Biometric when trying to use the Citizens Bank OR App? You will be taken to an Account Recovery page. From the login screen select Forgot? link. You will then be prompted to reset your passcode.

If you are using the Citizens Bank OR App (App), select Forgot? link.

On a web browser, go to our homepage and select $ Login/Enroll.

Frequently Asked Questions What if I don't remember my Digital Banking password or I’m locked out?

Why wont my pin number work for my bank debit card